Shipping policy

If you have any queries about the timeline please don't hesitate to contact us at info@otavi.co

We aim to dispatch orders within 24 hours of receiving payment.

 

Orders are shipped with DHL Express and delivered within 3-14 business days.

 

Otavi does not take responsibility for any customs or import duty charges incurred for international deliveries. All charges are to be paid by the customer on delivery of order.

 

Customs policies vary widely from country to country, so please contact your local customs office for further information. If you believe that your parcel has been lost or damaged, you may lodge an inquiry directly with DHL here.